Transform with Microsoft Dynamics 365

Origin helps enterprises design, customise, and optimise Microsoft Dynamics 365 to streamline operations across sales, service, finance, and supply chain. From CRM to ERP, we ensure Dynamics becomes the backbone of your digital business.

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Why Dynamics with Origin?

Expertise across the full Microsoft ecosystem: Dynamics 365, Power Platform, Azure, and Teams

Outcome-focused delivery with measurable ROI

24/7 managed service to ensure uptime, compliance, and adoption

Certified consultants in Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, and Finance & Operations

Our Dynamics 365 Services

Strategy & Architecture

  • Business process mapping to Dynamics capabilities

  • Enterprise architecture design across CRM and ERP

  • Governance frameworks for scalable rollouts

Implementation & Development

  • Dynamics 365 Sales: Lead-to-cash optimisation with predictive

  • Customer Service: Omnichannel case management, SLA tracking, knowledge bases

  • Field Service: Resource scheduling, asset tracking, and IoT-enabled service

  • Customer Insights (CDP): Unified view of customers with AI-driven intelligence

  • Finance & Operations: Core ERP function, from accounting to supply chain

Integration & Automation

  • Integration with Office 365, Azure, ERP, and third-party platforms

  • Power Automate workflows to eliminate manual processes

  • Power Apps for low-code app development

Data & Intelligence

  • Data migration, cleansing, and deduplication

  • Real-time dashboards with Power BI

  • Customer insights with AI-driven recommendations

Managed Support & Continuous Improvement

  • 24/7 Dynamics admin and technical support

  • Release wave management and impact assessments

  • Continuous roadmap evolution with Power Platform and Azure AI services

The Origin Advantage for Dynamics

Security-first

RBAC, compliance, MFA, GDPR-ready controls.

Microsoft DevOps practices

CI/CD pipelines, automated testing and ALM.

Enterprise outcomes

+25% efficiency in sales cycles.

-20% customer case resolution time.

+15% accuracy in forecasting.

Consistent ERP + CRM data integrity.

Ready to transform with Microsoft Dynamics 365?

Book a strategy session with our certified Dynamics architects today.