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Transform with Microsoft Dynamics 365

Origin helps enterprises design, customise, and optimise Microsoft Dynamics 365 to streamline operations across sales, service, finance, and supply chain. From CRM to ERP, we ensure Dynamics becomes the backbone of your digital business.

Book a Dynamics consultation

Why Dynamics with Origin?

Experience across the Microsoft ecosystem: Dynamics 365, Power Platform, Azure and Teams

Outcome-focused delivery with measurable ROI

Ongoing managed service to support uptime, compliance and adoption

Certified consultants in Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, and Finance & Operations

Our Dynamics 365 Services

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Strategy & Architecture

  • Business process mapping to Dynamics capabilities

  • Enterprise architecture design across CRM and ERP

  • Governance frameworks for scalable rollouts

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Implementation & Development

  • Dynamics 365 Sales: lead-to-cash optimisation

  • Customer Service: Omnichannel case management, SLA tracking, knowledge bases

  • Field Service: Resource scheduling, asset tracking, and IoT-enabled service

  • Customer Insights (CDP): Unified view of customers with AI-driven intelligence

  • Finance & Operations: Core ERP function, from accounting to supply chain

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Integration & Automation

  • Integration with Microsoft 365, Azure, your ERP and third-party platforms

  • Power Automate workflows to eliminate manual processes

  • Power Apps for low-code app development

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Data & Intelligence

  • Data migration, cleansing, and deduplication

  • Real-time dashboards with Power BI

  • Customer insights with AI-driven recommendations

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Managed Support & Continuous Improvement

  • Ongoing Dynamics admin and technical support

  • Release wave management and impact assessments

  • Continuous roadmap evolution with Power Platform and Azure AI services

The Origin Advantage for Dynamics

Security-first

RBAC, compliance, MFA, GDPR-ready controls.

Microsoft DevOps practices

CI/CD pipelines, automated testing and ALM.

Silver Cross

A bespoke Microsoft CRM behind Silver Cross's e-commerce site, with data used from product registration to warranty and marketing, and address verification so data entering the CRM is accurate from day one.

Read the case study

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Ready to transform with Microsoft Dynamics 365?

Book a 30-minute call with one of our senior Dynamics people.